Sunday, February 26, 2012

Brighton Collectibles ? Marina Del Rey ? Marina del Rey, CA

Brighton Collectibles ? Marina Del Rey ? Marina del Rey Body jewelry, CA

address:
4736 Admiralty Way
Marina del Rey, CA 90292

Neighborhood: Marina Del Rey

TEL: (310) 306-1931

Hours:

About This Business:

:

Cherie B.
Emi G.
Judith K.
Marie R.
Monica K.

This is my favorite Brighton store ? hands down. ?It?s a flagship store so it?s the largest you?ll find. ?The service is as you should expect from Brighton and worth driving to the Marina Del Rey location to garner the experience. ?Happy shopping.
Up until now, I?ve had really good experiences at this store. ?I visit this store frequently and have purchased 4 bags and tons of jewelry and gifts from here over the last 2 years. The company is GREAT and their products are fantastic but my review is for a couple of the staff.The only reason I gave them 2 stars was because the store sales person (Wendy) always recognizes me and is rather aggressive and it has always bothered me that she hovers over me asking personal questions, while I browsed the store. ?I?m all about friendly staff and service, but she was extremely pushy ALL the time. ?Clearly they are paid on commission here. ?It bothered me, but I still continued to shop here.Drew recently bought a white bag for me which actually looked more yellow than the one I wanted and originally saw at a different store. ?The sales people convinced us to purchase it anyway. ?In Vegas freshwater Pearl Necklaces, I saw the same bag but more white (the shade I wanted). ?Apparently the leather just picked up dye differently and some bags came out more yellow or pinkish than others. ?I called the original store and spoke to Wendy about it and she was totally unhelpful with attitude!! ?She said there wasn?t much she can do, even though I have the receipt and original box from 6 weeks ago, but she can try to send the bag back to headquarters as a defective piece.I went into the store, and I also asked if I can get a price adjustment since the bag has gone on sale now (30% off)?and they said NO. ?You can only do a price adjustment within 7 days Stainless Steel Necklaces, said the red head older lady. Funny enough I went to return the darn bag today in Pasadena since technically I have 60 days to return, and the lady happily took it back. ?She even offered it to me as $260 instead of $325 since it went on sale! ?We returned the bag, and ended up buying a bag for the $350 at the Coach store around the corner!!I will continue to shop at Brighton always, because it?s a great company with great products and usually offers great service! ?I?ll just be driving a bit further to Century City, Sherman Oaks, or Pasadena.FYI: Brighton offers a complimentary cleaning of your Brighton bag once a year!
Happiness is what I feel when I walk into this store. The jewelery is beautiful and atmosphere is very warm and inviting. All the ladies are wonderful and helpful and they will help you fill out a wish list so they can inform the people in your life what you desire instead of guessing what you want. I love silver so this is the place for me. I?ve not only purchased jewelery but leather purses, belts and silver stem wine goblets. Walk in and check it out.
Have to give Brighton a huge thumbs up as every October they offer free mammograms. ?I have gone two years in a row and think they are a fabulous company. ?A successful retail company that gives back to the community is rare. ? Thank you Brighton!
Beautiful Jewelrey ? Great location ? Friendly Sales Staff!

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Source: http://www.laidlawcharters.com/2012/02/brighton-collectibles-marina-del-rey-marina-del-rey-ca.html

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